Facility Hours & Operations

Masks & Social Distancing

The health and safety of the community and staff remains the City’s highest priority. Masks are required to be worn by all visitors to all indoor City of Coppell facilities. All City staff will continue to wear a mask, and masks are available for visitors to facilities who wish to use one. 

Residents are strongly encouraged to follow CDC recommendations, including wearing a mask in public spaces, keeping a six-foot distance from others, and washing hands regularly.  

City services are available remotely, and multiple options are available for residents to contact the City of Coppell.

Protective Measures Taken at City Facilities 

Stringent cleaning procedures remain in place at city facilities, and many facilities have been retrofitted with protective barriers to decrease direct contact. Floor markers have been placed at many facilities to facilitate social distancing. Further, the City has invested in UV air purification technology at Town Center, Coppell Arts Center, and the Service Center.

All City staff will continue to wear a mask, and masks are available for visitors to facilities who wish to use one.  

City Facility Hours and Operations

The City continues to encourage residents to conduct City business remotely. Hours of operation and other impacts are subject to change as circumstances warrant. 

  1. Town Center
  2. Community Development
  3. Public Works/Engineering
  4. Municipal Court
  5. Police Records
  6. Fire Stations
  7. Life Safety Park
  8. The CORE
  9. Senior & Community Center
  10. Biodiversity Education Center
  11. Wagon Wheel Tennis Center
  12. Coppell Arts Center
  13. Facility Rentals
  14. Parks & Green Spaces
  15. Rolling Oaks Memorial Center
  16. Cozby Library & Community Commons
  17. Coppell Animal Services

Coppell Town Center is located at 255 E Parkway Boulevard. All visitors are required to wear a mask or similar covering over their nose and mouth while in the building.

Coppell Town Center contains the following offices:

  • City Administration
  • City Secretary
  • Enterprise Solutions
  • Finance
  • Human Resources
  • Parks and Recreation Administration

Utility Bills

The Utility Billing window at Town Center will be open to the public Monday-Friday, 8 am – 5 pm beginning on Wednesday, March 10, 2021. Options are available to pay your bill without coming to Town Center: 

  • Drop payment off in the secure drop box outside of Town Center, 255 E Parkway Boulevard. The drop box is located next to the book drop in Town Center's north parking lot.
  • Mail payments to:
    City of Coppell
    P.O. Box 9478
    Coppell, Texas 75019
  • Pay utility bills online
  • Sign up for bank drafts (PDF)

Open Records Requests

Open Records Requests may be filed in person during normal business hours, Monday-Friday, 8 am – 5 pm. The City Secretary’s Office encourages you to file requests electronically. For more information, email the City Secretary's Office or call 972-304-3669.

Public Meetings

Meetings of the Coppell City Council and the Planning and Zoning Commission will continue as scheduled. Those wishing to attend or speak at public meetings in person may do so beginning March 23, 2021. Social distancing measures will be in place, and residents wishing to have a comment read into the record may continue to do so virtually. Contact the City Secretary to learn more. 

You don't have to come to Town Center to stay up to date with your local government! Residents are encouraged to live stream the meetings or view the recording at their leisure.