Privacy Notice

Information in your City of Coppell Utilities Department customer account record is generally considered public information under Texas Government Code, Chapter 552 (Public Information Act). However, the Texas Utilities Code, Chapter 182 (Rights of Utilities Customers), provides that a government-operated utility may not disclose personal information, or any information relating to the volume or units of utility usage or the amounts billed to or collected from a customer for utility usage. If the customer requests that the government-operated entity keep the information confidential. If you would like to request that certain information be kept confidential, under Texas Utilities Code, Chapter 182, please complete the Request for Confidentiality of Information Maintained by the City of Coppell Utility Department form.