The City of Coppell has upgraded its utility billing system to help us better serve you! Learn about the Utility Billing system and register for the online portal.
Senior Citizens (age 65 and older) or disabled persons qualify for a 10% discount on the water bill for a residential account held in their name for which an over 65 homestead exemption or current lease is held in their name. No need to apply - simply email a copy of your drivers license to Utility Billing.
Temporary fire hydrant construction meters are available to contractors working in Coppell during the life of their project. View some guidelines and rules when utilizing a meter.
Effective April 1, 2023, the City of Coppell uses winter averaging to bill for residential sewer service. Learn what winter averaging is, how rates are calculated and the benefits of this billing method.
Utility Assistance
Accounts with a past due amount may be disconnected. To avoid an interruption in service, please remit the amount due on your last bill. If you need further assistance, please call Utility Billing at 972-304-3695 to discuss payment plans to prevent the disconnection of service for non-payment.